Unit economics

Unit economics finance can report

Attributed spend over business activity: what each customer, transaction and AI interaction costs to serve.

Trusted by software teams

01

Cost per customer

Know what each customer costs to serve

Divide what technology costs by the customers it serves, and track the ratio as the business grows.

Know what each customer costs to serve

01

Cost per customer

Know what each customer costs to serve

Divide what technology costs by the customers it serves, and track the ratio as the business grows.

Know what each customer costs to serve

01

Cost per customer

Know what each customer costs to serve

Divide what technology costs by the customers it serves, and track the ratio as the business grows.

Know what each customer costs to serve

02

Cost per outcome

The economics behind every AI result

Per resolved ticket, per generated asset, per qualified lead. Model spend joined to the outcomes it produced.

The economics behind every AI result

02

Cost per outcome

The economics behind every AI result

Per resolved ticket, per generated asset, per qualified lead. Model spend joined to the outcomes it produced.

The economics behind every AI result

02

Cost per outcome

The economics behind every AI result

Per resolved ticket, per generated asset, per qualified lead. Model spend joined to the outcomes it produced.

The economics behind every AI result

03

Business metrics

Bring in business context with Zapier

Unit economics goes beyond spend. Send customers, transactions or tickets in from the tools you already use.

Bring in business context with Zapier

03

Business metrics

Bring in business context with Zapier

Unit economics goes beyond spend. Send customers, transactions or tickets in from the tools you already use.

Bring in business context with Zapier

03

Business metrics

Bring in business context with Zapier

Unit economics goes beyond spend. Send customers, transactions or tickets in from the tools you already use.

Bring in business context with Zapier

04

Margin

Gross margin per feature

See which features are earning their keep, and make packaging and pricing decisions on feature-level economics.

Gross margin per feature

04

Margin

Gross margin per feature

See which features are earning their keep, and make packaging and pricing decisions on feature-level economics.

Gross margin per feature

04

Margin

Gross margin per feature

See which features are earning their keep, and make packaging and pricing decisions on feature-level economics.

Gross margin per feature

Proof you can check

Facts about how Optimaze works, which you can check in the product and in our Trust Center.

Read-only by design and ISO 27001 certified, so security reviews are short.

Security

Frequently asked questions

Which business metrics can we use?

Any measure of business activity: customers, transactions, tickets or outcomes. Send them in from the tools you already use with Zapier.

Do we have to build the ratios ourselves?

No. Cost per customer, per transaction and per AI interaction are ready to use as presets, then shaped to how your business is measured.

Does the figure stay comparable when the estate changes?

Yes. Because the numerator comes from attribution rules rather than tags, the ratio holds steady while the infrastructure underneath it keeps changing.

Can we compare across products and segments?

Yes. Compare cost to serve across products, cohorts and segments, and see which customers are margin-accretive.

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